Contact Us

Here at Paradise Pool Supplies, customer communication is the key to great customer service, and the key to our success. We utilize the best wholesalers all over the United States to fill and supply your orders. We carefully screen all of our wholesalers to ensure that they understand customer service is just important to them as it is to us. We care about you the customer, when we say Great Service... Great Prices, we mean it.

Thank you for your interest in Paradise Pool Supplies. When we communicate with you we prefer e-mail as that makes a permanent record of the communication between both parties. We do this for the protection of yourself as well as ours. We are a family owned business that cares about our customers. We are extremely busy with online orders which always come first, then the e-mail and finally the phone messages. If you feel the need to reach us right away our direct number is 916-524-2555.

Being in the pool business now for over 15 years, our staff, suppliers, and staff of the pool industry are the best in the pool business! We offer proven-effective, name brand products…super fast delivery and a commitment to your satisfaction. You will find our staff to be helpful, knowledgeable and have the desire to make sure that your experience with us is rewarding. We want to build a relationship with you! If you buy from us once and have great service we believe you will tell your friends, and better yet, you yourself will order again. That is why we say we are here for you for the sale, but more importantly we are here for you if something goes wrong. Customer Service is our number one priority. Other Internet companies may have a lower price occasionally, but they will never match our level of service and warranty support. The lowest price isn't always the best deal if you don't get service after the sale. We service customers all over the globe. We offer 1 day free shipping to all our local customers in Sacramento California, Eldorado Hills, Folsom, Granite Bay, Auburn, Citrus Heights, Orangevale, Fair Oaks, North Highlands, West Sacramento, Rio Linda, Rancho Cordova, Fairfield, Vacaville, Carmichael, Davis, Antelope, Florin, Laguna, Natomas, Rancho Murieta, Wilton, Galt, Del Paso Heights, Elverta, and Gold River.

Department Contacts

Telephone Support Hours (Pacific Time)

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 10:00am-4:00pm
Sunday CLOSED

Holidays

New Year's Day December 31, January 1
Martin Luther King Jr.Day January 19
Presidents' Day February 16
Easter April 12
Memorial Day May 25
Independence Day July 4
Labor Day September 7
Columbus Day October 12
Veteran's Day November 11
Thanksgiving Day November 25,26
Christmas December 23,24,25

Please use the form to contact us via our website: